Improve Delivery Visibility with Real-Time ERP Tracking

In today's competitive market, customers want accurate delivery updates. However, many businesses still depend on phone calls between customers, office staff, and delivery teams to know the status of an order.

This creates several challenges:

1. Customers repeatedly call asking about delivery status
2. Office teams have to contact drivers for updates
3. Delivery teams are not accountable for delays
4. Proof of delivery is difficult to verify
5. Delivery disputes become difficult to resolve

Without real-time visibility, businesses lose customer trust and operational control.

With Thirvusoft’s delivery tracking application integrated with ERPNext, businesses can manage complete delivery operations digitally.

1. Live GPS Delivery Tracking

Monitor every delivery vehicle and delivery person in real-time.

Managers can view:

1. Current delivery location
2. Delivery route progress
3. Number of completed and pending deliveries
4. Estimated delivery status

This eliminates uncertainty and helps teams respond quickly to customer queries.

2. Digital Proof of Delivery (POD)

Capture complete delivery confirmation digitally.

Delivery staff can collect:

1. Customer digital signature
2. Delivery confirmation
3. Delivered item photos
4. Delivery remarks

This provides clear proof and reduces disputes between customers and businesses.

3. Delivery Status Updates

Keep customers and internal teams updated throughout the delivery process.

Track stages such as:

1. Order dispatched
2. Out for delivery
3. Delivered successfully
4. Delivery failed or rescheduled

This improves communication and customer satisfaction.

4. Trip-Wise Delivery Summary

Automatically generate delivery performance reports.

Analyze:

1. Number of deliveries completed
2. Distance travelled
3. Delivery time
4. Driver performance
5. Trip expenses

Managers get complete visibility into delivery efficiency.

5. Better Delivery Team Accountability

With GPS tracking and digital proof, delivery teams become more organized and responsible.

Businesses can:

1. Identify delays quickly
2. Improve route planning
3. Measure delivery performance
4. Optimize daily operations

The Result

1. Customer calls reduce significantly
2. Delivery proof is always available
3. Delivery disputes decrease
4. Delivery teams become more accountable
5. Customer satisfaction improves

Key Features:

✓ Live GPS tracking

✓ Digital proof of delivery (POD)

✓ Customer signature capture

✓ Delivery photo capture

✓ Trip-wise delivery summary

✓ Driver performance tracking

📞 Book Your FREE ERPNext Demo Today

Call / WhatsApp: +91 63790 44767

🌐 www.thirvusoft.com

📍 Peelamedu, Coimbatore